Getting an Oil Change (L2)
Customer: Hi, I'm here for a routine oil change.
Mechanic: Great, welcome. Have you been here before?
Customer: No, this is my first time. I just moved to the area and needed to find a new mechanic.
Mechanic: Okay, well we're happy to have you. Can I get your name and vehicle information?
Customer: Sure, my name is Sarah and I drive a 2015 Honda Civic.
Mechanic: Okay, got it. So for a routine oil change, we'll drain the old oil and replace it with fresh oil, as well as replace the oil filter. We'll also do a quick inspection to make sure everything else looks good.
Customer: Sounds good to me. How long will it take?
Mechanic: It should take about 30-45 minutes. While you wait, we have a comfortable waiting area with free coffee and WiFi if you'd like to stay here.
Customer: That's great, thank you. And how much will it cost?
Mechanic: Our standard oil change is $50, which includes up to 5 quarts of oil and a new oil filter. If your vehicle requires more oil, there may be an additional charge. But we'll let you know before we start the service.
Customer: Okay, that sounds fair. Please go ahead and do the oil change.
(After the oil change)
Mechanic: Okay, Sarah, your oil change is all done. We used synthetic blend oil, which is recommended for your vehicle. And everything else looks good, there are no other issues to report.
Customer: That's great news. Thanks for taking care of my car.
Mechanic: No problem. We recommend getting an oil change every 3,000 to 5,000 miles, depending on your driving habits. And we'll put a sticker on your windshield to remind you of your next oil change.
Customer: Perfect, I appreciate it. I'll definitely come back here for future maintenance needs.
Mechanic: We look forward to it. Have a great day!
